Support

Common questions

I bought Radish but it's locked on a new device.

Open Settings → Restore Purchases (or the Restore button on the unlock screen). Your purchase is tied to your Apple ID, so it restores for free on any device signed into the same account.

How does the free trial work?

You get full access free for 10 days, with no card and no account. After that the app becomes read-only: your data stays visible, exportable, and backed up, and a single $9.99 purchase unlocks logging again. There's no subscription, and every future update is included.

Is there an age requirement?

Yes. Radish is for adults 18 and over. It calculates targets with adult formulas that aren't appropriate for children or adolescents, so guided setup won't build a plan for anyone under 18.

Where is my data stored?

On your device. If you turn on iCloud Sync (Settings), it's also kept in your own private iCloud so it stays in step across your devices. It's never sent to a server we control. See the Privacy Policy for details.

How do I delete my data?

Delete individual entries in the app, or delete the app to remove everything stored locally. If you used iCloud Sync, you can also remove the data from your iCloud account settings.

A barcode won't scan or a food is missing.

Barcode and branded-food lookups use the Open Food Facts database and need an internet connection. Generic foods are searched from a database built into the app and work offline. If something's wrong or missing, send feedback and we'll take a look.

Does it work on Apple Watch?

Yes. There's an Apple Watch app for logging food and weight, plus Siri logging.

Still stuck?

Email inductionapps@gmail.com and we'll help you out.